Contact Us
Need help? Our support team at Crashino is ready to assist with questions, account-related issues, technical concerns, or general feedback. Contact us by live chat, email, or phone and we’ll walk you through deposits, withdrawals, verification steps, or site troubleshooting. For faster service, have your account ID and recent transaction details ready. Support is available in English and other common Canadian languages where possible, and response times vary by channel.
| Department | Contact |
|---|---|
| Customer support | [email protected] (24/7 live chat; email replies typically within 24 hours for account and technical issues) |
| General enquiries | [email protected] (billing, verification and account questions; available in English and other common Canadian languages; response within 48 hours) |
| Affiliate enquiries | [email protected] (partner sign-up, commission queries, marketing materials, payments) |
| Phone | +1 416 582 9347 (voice support, Mon-Fri, 09:00-18:00 ET; voicemail off-hours) |
| Working hours | Live chat 24/7 - Phone Mon-Fri, 09:00-18:00 ET |
Email assistance
Email is our preferred contact method for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line, a brief description, and current contact details to avoid delays. Attach any relevant files and include your account ID where applicable so we can respond faster and resolve your request efficiently.
Contact Form
NameEmailMessageSend messageResponse Time
Our support team aims to respond to most inquiries within one business day. Simple questions are usually handled quickly via live chat or email, while more complex issues may require additional investigation and can take longer depending on their nature. We appreciate your patience and will keep you updated until the matter is resolved.
Feedback
We welcome your feedback, suggestions, and ideas to make Crashino better for Canadian players. Please share what works, what doesn’t, or features you’d like to see; every message is reviewed carefully by our team and used to improve the site, services, and user experience. Your input helps us prioritise updates and fix issues faster.